Legal

PRIVACY POLICY

Last Updated: January 1, 2025Company: IMONA Transport LLC

IMONA Transport LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the terms below.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and other contact details provided through our contact forms or direct communications.
Business Information: Details about your trucking operation, equipment type, CDL status, carrier authority (MC/DOT numbers), and preferred freight lanes.
Usage Data: IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking Data: Data collected through cookies and similar technologies to improve user experience.

2. How We Use Your Information

Responding to inquiries and providing requested logistics or dispatch services
Communicating about available loads, dispatch services, and operational updates
Sending SMS text messages related to dispatch operations, load notifications, and business communications (with your consent)
Improving our website content and user experience
Complying with applicable legal obligations and regulatory requirements
Protecting against fraud and unauthorized access

3. SMS Communications & Consent

📱 SMS Terms — Required Disclosure

By providing your phone number and opting in via our web form or other medium, you agree to receive SMS text messages from IMONA Transport LLC. Message types include:

Dispatch notifications and load availability updates
Delivery status and freight tracking information
Operational communications between IMONA Transport and drivers/carriers
Account and service-related notifications

SMS consent is not shared with third parties or affiliates for their own marketing purposes.

Message frequency may vary. Message and data rates may apply. To opt out at any time, reply STOP to any message. For assistance, reply HELP or visit https://imonatransport.com or call (283) 203-9054.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. SMS opt-in data and consent are never shared with third parties or affiliates. We may share information only in these limited circumstances:

Service Providers: Trusted vendors who assist in operating our website or business, subject to confidentiality agreements.
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In connection with a merger, acquisition, or sale of company assets.
Safety: When necessary to protect the rights, safety, or property of IMONA Transport LLC, our users, or the public.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You may disable cookies through your browser settings. We may also use Google Analytics which collects anonymized usage data.

6. Third-Party Links

Our website may link to external sites, load boards, or broker platforms. We are not responsible for the privacy practices of those external sites.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure.

8. Your Rights and Choices

You may request access, correction, or deletion of your personal information, or opt out of SMS communications or marketing at any time by:

Replying STOP to any SMS message to immediately opt out of text communications
Contacting us directly at (283) 203-9054 or khnodirbek1994@gmail.com
Visiting https://imonatransport.com for assistance

9. Children's Privacy

Our website is not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

IMONA Transport LLC
9621 Waterford Pl, Apt 102, Loveland, OH 45140
Phone: (283) 203-9054
Email: khnodirbek1994@gmail.com
Website: https://imonatransport.com